Account Executive - San Fransisco, California
Company: SupportFinity---
Location: San Francisco
Posted on: November 1, 2024
Job Description:
Account Executive - San Francisco, CaliforniaThe Account
Executive's primary responsibility is to generate in-store sales
and lead a team of Account Coordinators and Selling Specialists.
The AE is responsible for the staffing and management of Account
Coordinators and Selling Specialists within a given territory. The
Account Executive is the main partner to the Regional Sales Manager
and contributes to strategic decision-making to influence Sunday
Riley's in-store success. The AE is accountable for sales
performance, budgetary management, and people management in their
respective territory.The ideal candidate must enjoy the retail
environment and have a strong background in people development,
sales, education, and training. The candidate must be a stellar
seller, organized, responsible, detail-oriented, a self-starter, a
multi-tasker, and possess strong follow-up skills. An AE must have
the ability to successfully plan, organize, and conduct events and
trainings at the store level and manage a team to conduct their own
events and trainings within their assigned stores. Communication
skills, timely reporting practices, follow-through, and a
collaborative approach with the Regional Sales Manager to develop
strategic in-store activity are essential. Energy, passion, and
resilience are crucial; the candidate must be comfortable working
in a fast-paced, entrepreneurial environment.Primary
Responsibilities:
- Coordinate and book in-store training and support dates, and
activate strategic education and event initiatives as directed by
the sales leadership team.
- Act as primary day-to-day brand contact for designated stores;
achieve targeted sales growth.
- Develop and frequently assess store's visit call cycle for self
and direct reports; partner with RSM to optimize territory
coverage.
- Educate, train, and develop employees at our retail partners,
focusing on product knowledge and selling skills.
- Utilize SRMS sales, education, event tools, personal selling
skills, and experience to support fiscal sales plan
achievement.
- Plan and execute effective in-store events to drive sales and
support marketing objectives.
- Be a professional brand ambassador and role model for the brand
through training and event activities.
- Continuously assess and evaluate each door's productivity,
sales, and training results with RSM.
- Collaborate with RSM to build impactful store-by-store action
plans to address store needs and support sales goals
regionally.
- Develop and build strong relationships with staff and store
leadership up to District level at Sephora, Ulta, and all Specialty
accounts.
- Continually assess staffing needs and partner with the Regional
Sales Manager on staffing opportunities.
- Oversee AC and Selling Specialists calendars to ensure optimal
call cycle coverage.Operational:
- Strategically and per company direction, book events to
optimize sales and ensure proper execution in partnership with
stores; oversee event scheduling of direct reports.
- Collaborate with retail partners to analyze and assess stock
needs; relay stock concerns to RSM.
- Support SRMS in-store merchandising and visual programs and
communicate challenges to RSM.
- Maintain weekly communication with RSM, ACs, and Selling
Specialists regarding business opportunities, results, successes;
complete and submit post-event recaps and weekly reports in a
timely manner.
- Manage an allotted budget and keep SRM informed of any
concerns.Team Development:
- In partnership with RSM, coach and develop ACs and Selling
Specialists on product knowledge, sales techniques, and leveraging
store relationships.
- Assist RSM in recruiting, onboarding, and assessment of ACs and
Selling Specialists; implement individual development plans to
support brand and convey progress reports to RSM
periodically.Training:
- Train, guide, and coach store staff, ACs, and Selling
Specialists in elevated presentation skills and consultative sales
techniques to drive SRMS business and meet productivity and sales
goals.
- Represent Sunday Riley Modern Skincare brand in personal image,
presentation in trainings, meetings, and events.
- Contribute knowledge of trends and translate that to SRMS
products and application techniques in training and event
activities.Supervisory Responsibility:
- Responsible for managing a field team spread out over a
territory that may include multiple states.Work Location -
Territory, Hub, and Work Week:
- Tuesday through Saturday work week and a total of 40 hours. 2
weekends a month required for field event/selling support;
additional seasonal weekend and PM hours may be required.
- 50% monthly travel may be required depending on territory
size.
- It is expected that 4 days a week will be in the field
supporting personal call cycle and monthly work-with ACs and
Selling Specialists.
- Tuesday will be expected office time during normal SRMS
corporate hours for a total of 8 hours.Physical Demands:The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. While performing the duties of this job, the
employee is occasionally required to stand; walk; sit; use hands to
finger, handle, or feel objects, tools, or controls; reach with
hands and arms; climb stairs; talk or hear.Preferred Qualification
And Experience:
- Bachelor's degree and/or comparable 3 years of retail, sales,
and/or beauty industry experience, preferably in the skincare
industry.
- Memorable, positive, professional, and enthusiastic
presence.
- Strong aptitude for product knowledge, brand messaging,
training, and selling.
- Multi-store visit calendar booking and management ability.
- Experience working in an open-sell environment.
- Excellent oral, written, and presentation skills; email and
phone skills essential.
- Ability to take strategic direction based on sales and business
analysis.
- Basic computer skills a must - Microsoft Office Word, Outlook,
PowerPoint, Excel.
- Self-motivated, committed, and goal-oriented.
- Energetic and passionate with an entrepreneurial, flexible
spirit.
- Ability to travel required.
- Driver's license a plus (in most cases a necessity).Other
Duties:Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties, or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.What We Offer:This role offers the
opportunity for interested candidates to work in an ever-changing
growing company that is passionate about its products. Operating
within a fast-moving industry and dynamic category, the successful
candidate will find at Sunday Riley the open, creative, and
collaborative work environment everyone seeks for
themselves.EEO:Sunday Riley actively creates a culture of
inclusivity and respects that diversity in the workplace leads to a
positive and stronger team. It is our policy to provide equal
opportunity for all employees, contractors, and prospective
employees, regardless of race, color, national origin, age,
pregnancy, sex, sexual orientation, gender identity or expression,
veteran status, disability, genetic information, or any other
criteria protected by applicable federal, state, or local
law.Social And Environmental Responsibilities:We produce the best
products possible and never sacrifice quality or effectiveness for
financial gain. We are committed to promoting Human Rights,
including equality, diversity in the workplace, and inclusivity of
products. We provide the highest-level customer care, customer
experience, and attention to customer safety. We strive to meet
sustainability goals and initiatives for a cleaner planet. Our
company's social and environmental goals are as strong as our
employees' awareness and performance towards those goals. We are
mission-driven and expect our employees to be accountable and
aligned with our company values.
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Keywords: SupportFinity---, Berkeley , Account Executive - San Fransisco, California, Other , San Francisco, California
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