Care Coordinator I

Company: HealthRIGHT 360
Location: San Francisco
Posted on: November 1, 2024

Job Description:

1601 Donner Ave, San Francisco, CA 94124, USA Req #872Monday, August 26, 2024HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client's specific needs and goals. Outpatient programs provide individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs.
• Training and professional development opportunities.
• Work with mission-driven, compassionate colleagues and make a difference every day in the work that you do.Job OverviewThis is a union position. HealthRIGHT 360 has provided outpatient services for behavioral health disorders since 1985. The African-American Healing Center Outpatient Program is specifically designed for people who struggle with substance use disorders, mental health issues/co-occurring disorders, and criminal justice involvement, while incorporating attention towards additional cultural factors directly impacting the African-American and local Bayview community. The Outpatient Program works with high-risk populations from a variety of backgrounds providing trauma-informed care aimed at reducing the harmful impacts of substance use. Our programs are open and welcoming to adult participants of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-ins, referrals from other agencies, and step-down transitional clients from residential treatment programs. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client's specific needs and goals.Key ResponsibilitiesCare Coordinators are responsible for assessing client needs and strengths in support of health and recovery. Through counseling in individual and group settings, delivering curricula in accordance with program-specific requirements and case management, Care Coordinators assist clients in navigating systems of care while providing a supportive treatment environment.Individual Treatment Responsibilities: Facilitates individual counseling sessions with each caseload client. Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals. Proactively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status.Treatment Setting Responsibilities: Facilitates group counseling sessions and community meetings and teaches classes on various treatment-related topics. Performs crisis intervention and communicates with the treatment team as unforeseen situations arise. Documents client updates and incidents in the facility log daily via email. As needed, accompanies clients to offsite appointments related to their treatment. Attends required trainings and meetings. Plans and facilitates client celebrations and special events. May work weekends and holidays as needed.Documentation Responsibilities: Collaborates with each caseload client and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes, and appropriate updates in support of the health and recovery needs of the client. Properly documents all individual and group counseling sessions and completes the discharge paperwork/process and required agency assessments in a timely manner. Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.And, other duties as assigned.Education and Knowledge, Skills and AbilitiesEducation Required:
  • Drug and Alcohol Registration recognized by DHCS.
  • High School diploma or equivalent.
  • First Aid Certified within 30 days of employment.
  • CPR Certified within 30 days of employment.
  • Drug and Alcohol Certification recognized by DHCS.
  • Bachelor's Degree in related field.Background Clearance Required:
    • Ability to obtain and maintain background clearance with successful discharge from probation or parole, and absence of drug/alcohol-related arrests or convictions, for at least 3 years.Knowledge Required:
      • Culturally competent and able to work with a diverse population.
      • Strong proficiency with Microsoft Office applications, specifically Word, Outlook, and internet applications.
      • Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.Skills and Abilities Required:
        • Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
        • Professionalism, punctuality, flexibility, and reliability are imperative.
        • Excellent verbal, written, and interpersonal skills.
        • Integrity to handle sensitive information in a confidential manner.
        • Action-oriented. Strong problem-solving skills.
        • Excellent organization skills and ability to multitask and juggle multiple priorities. Outstanding ability to follow through with tasks.
        • Ability to work cooperatively and effectively as part of an interdisciplinary team and independently assume responsibility.
        • Strong initiative and enthusiasm and willingness to pitch in whenever needed.
        • Able to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
        • Able to work within a frequently changing project scope while maintaining overall direction and structured priorities.
        • Knowledge of co-occurring disorders and trauma-informed treatment.
        • Knowledge of Clinical documentation (treatment plans, progress notes, etc.).
        • Experience working with criminal justice population.We will consider for employment qualified applicants with arrest and conviction records.In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.
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Keywords: HealthRIGHT 360, Berkeley , Care Coordinator I, Other , San Francisco, California