EVP Customer Success and Services
Company: VirtualVocations
Location: Concord
Posted on: November 18, 2024
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Job Description:
A company is looking for an EVP, Customer Success and
Services.
Key Responsibilities
Build and lead a global Customer Success team to enhance the
customer journey
Drive customer retention and renewals through product adoption and
engagement
Establish data-driven success processes and foster a
customer-centric culture across the organization
Required Qualifications
10-12+ years of experience in a Senior Customer Success leadership
role
Proven ability to build and scale teams effectively
Experience in B2B SaaS sales targeting IT, L&D, and Business
personas
Familiarity with Gainsight or other CRM platforms
Demonstrated success in leading organizations through
transformation
Keywords: VirtualVocations, Berkeley , EVP Customer Success and Services, Hospitality & Tourism , Concord, California
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here to apply!
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