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Customer Service Support Representative

Company: VirtualVocations
Location: Concord
Posted on: November 13, 2024

Job Description:

A company is looking for a Customer Service Support Representative to assist clients and patients with their needs.



Key Responsibilities

Act as a liaison between the company, customers, and patients
Resolve customer requests via calls or online inquiries
Provide product education and notify clients of test results



Required Qualifications

High School Diploma or GED equivalent required
Previous experience in a customer service role
Experience in a contact center/call center environment preferred
Prior healthcare industry experience is a plus
Knowledge of Microsoft Office suite is required

Keywords: VirtualVocations, Berkeley , Customer Service Support Representative, Hospitality & Tourism , Concord, California

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