Senior Product Manager, Revenue and Risk Optimization

Company: Tbwa Chiat/Day Inc
Location: San Francisco
Posted on: October 24, 2024

Job Description:

Senior Product Manager, Revenue and Risk OptimizationChicagoThis is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Product Manager - Revenue & Risk Optimization
In building the most customer-focused financial technology platform, Adyen has anautomation-first approach to optimizing the full payment flow. Through leveraging a suite ofmachine-learning models, we optimize for the outcome that maximizes conversion for ourmerchants, whilst minimizing costs. We build tools that enable the best possible shopperexperience when it comes to payments and help our merchants squeeze more revenue out ofevery transaction while having fraud risks under control.
We are looking for an experienced Product Manager to drive activation, retention, and monetization of our Revenue & Risk Optimization product suite. Your role is to deeply understand how our customers have integrated with our payments platform, recognize their pain points, and tailor personalized solutions to deliver industry-leading performance. This role is a special opportunity for someone who enjoys quantitative and qualitative research to derive customer insights, likes to inform future product development and strategy through building relationships with customers, and appreciates working closely together with our product, commercial andmarketing teams to deliver on solutions.What you'll do:

• You will be responsible for the discovery, building, and delivery of requirements to deliver personalized solutions for our different merchant segments
• You will address pain points experienced by customers and work together with Adyen teams to identify opportunities for improvements
• You will own analytics on performance and adoption metrics, leading to actionable growth plans and execution
• You will develop and execute strategic experiments and migrations for our largest merchants to drive adoption and customer satisfaction
• You will be an evangelist of our Revenue & Risk Optimization products, its impact, and our culture to colleagues, customers, and partners
• You will work collaboratively together with product managers, engineers, analytics teams, accountmanagers, Sales and Marketing teams, and our customers.Who you are:
  • You have conceived of and launched successful products at scale with quantifiable value to large enterprise customers (8+ years in product management)
  • You have experience in one or more of the following: big data, machine learning, artificial intelligence, experimentation, data analytics
  • You have experience in the world of ecommerce, payments, fintech
  • You can guide an engineering team with the right questions to answer, turn those answers into business value, and leverage analytics to drive product decisions
  • You have excellent organizational and communication skills and know how to manage a project from conception to maturity
  • You can successfully operate in a global organization working together with teams across different offices and timezones
  • You are a quick learner and take a 'launch fast and iterate' approach to tackling problems
  • You love to act as a mentor and help guide talent to make optimal decisions
  • You take pride in putting your team first, you value teams over ego;Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you're from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What's next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don't be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. Apply for this job*indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Point of Data Transfer * Acknowledge/Confirm The information you provide when you fill out this form and which we collect during your application process will be held and used by Adyen primarily for the purposes of considering your application and yoursuitability for employment with us and will generally be kept for one year, unless we need to keep your data longer. You can find more information about how we handle your personal data and about yourrights in ourApplicant Privacy Notice . Are you legally authorized to work in the United States? * Select... Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)? * Select... Are you willing to work out of our Chicago office? We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. * Select... How did you hear about this job? * Select... At Adyen, we strive to create an accessible and inclusive experience for all candidates.Please let our team know if you need any adjustments to the recruitment process to make it more accessible and/or inclusive to your needs. Voluntary Self-IdentificationFor government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Adyen's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
    Why are you being asked to complete this form?We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .How do you know if you have a disability?A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:
    • Alcohol or other substance use disorder (not currently using drugs illegally)
    • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
    • Blind or low vision
    • Cancer (past or present)
    • Cardiovascular or heart disease
    • Celiac disease
    • Cerebral palsy
    • Deaf or serious difficulty hearing
    • Diabetes
    • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
    • Epilepsy or other seizure disorder
    • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
    • Intellectual or developmental disability
    • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
    • Missing limbs or partially missing limbs
    • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
    • Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
    • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
    • Partial or complete paralysis (any cause)
    • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
    • Short stature (dwarfism)
    • Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
      #J-18808-Ljbffr

Keywords: Tbwa Chiat/Day Inc, Berkeley , Senior Product Manager, Revenue and Risk Optimization, Executive , San Francisco, California