JUNIOR PRODUCT MANAGER- END TO END CUSTOMER JOURNEY

Company: Varite
Location: San Francisco
Posted on: October 20, 2024

Job Description:

Pay Range: $60- $63/hr.

Title: Junior Product Manager - End to End Customer Journey

Our Company:
Changing the world through digital experiences is what Client's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We're on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity:
We are looking for someone to help us define the future of customer product experiences across Client's Digital Media portfolio. In this meaningful role, you will engage with cross-functional teams across every step in the customer journey working to ensure we launch new products with best-in-class experiences while also driving improvement to existing ones among Client's biggest flagship products.

Our team needs someone that is passionate about building delightful customer-centric experiences enabling us to continue delivering on our brand promise, creativity for all. Help us become the best in the industry at end-to-end customer journey management.

What You'll Do:

• Support development of key personas and customer journeys by mapping flows and diagnosing performance issues.
• Assist in journey mapping and benchmarking internal and external workflows to identify best practices.
• Gather and analyze data to determine the size and impact of journey changes.
• Collaborate with design teams to obtain and integrate the latest designs.
• Conduct research and gather data from various sources to support senior product managers in decision-making.
• Facilitate discussions with cross-functional teams to develop solutions and drive action across the organization. What You Need to Succeed:
  • Strong analytical skills with the ability to gather and interpret data from multiple sources.
  • Excellent collaboration skills and the ability to work effectively with cross-functional teams.
  • Basic understanding of creative/design tools and processes.
  • Experience with Figma and creative tools a plus.
  • Strong communication and presentation abilities.
  • A proactive and detail-oriented approach to work.
  • 1-3 years of experience in related field.

Keywords: Varite, Berkeley , JUNIOR PRODUCT MANAGER- END TO END CUSTOMER JOURNEY, Executive , San Francisco, California